Privacy Policy

Last updated: 10/10/2025

1. Data Controller Identification

Legal name / company name: NEX Digital Solutions
Address: Calle de Alcalá 115, 28009 Madrid
Contact email: dp@nexdigitalsolutions.com

NEX Digital Solutions is responsible for processing the personal data that you provide through its website, app, or associated services.

2. Purpose and Legal Basis of Data Processing

NEX Digital Solutions may process users’ personal data for the following purposes:

  • Managing user registration, authentication, and account administration.
  • Providing the main service (management of videos, interactive presentations, storage, and analysis).
  • Communicating with users: notifications, support, and customer service.
  • Sending commercial communications or promotions (only if prior explicit consent has been given).
  • Improving the service through analytics and usage statistics.
  • Fulfilling legal obligations.

The legal bases for processing are:

  • Execution of a contract or provision of a requested service.
  • The user’s freely given, specific, informed, and unambiguous consent for certain purposes.
  • NEX Digital Solutions’ legitimate interest (e.g., security, fraud prevention, service improvement), provided it does not override users’ fundamental rights.

Any substantial change in these purposes will be clearly communicated to users.

3. Data Collected

We may collect the following categories of data:

  • Identification data: name, surname, username.
  • Contact data: email address, phone number (optional).
  • Technical data: IP address, browser type, operating system, access logs.
  • Usage data: activity within the platform, video interactions, playback statistics.
  • Other data voluntarily provided by the user (e.g., profile information, comments, uploads).

No unnecessary or sensitive data will be collected unless expressly provided by the user.

4. Data Retention

Personal data will be stored only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

  • Account and usage data: retained while the contractual relationship remains active.
  • Communication and support data: retained until applicable legal obligations expire.
  • Marketing or newsletter data: retained until consent is withdrawn.

After these periods, data will be securely deleted or anonymized.

5. Data Recipients and Transfers

Personal data will not be shared with third parties except in the following cases:

  • Service providers acting as data processors (hosting, email, analytics, CDN, etc.).
  • Public authorities or courts where required by law.
  • International transfers may occur if services are hosted outside the EEA, but only under lawful mechanisms (e.g., Standard Contractual Clauses or adequacy decisions).

All processors are bound by confidentiality and security obligations in accordance with GDPR.

6. Data Subject Rights

As a data subject, you have the right to:

  • Access your personal data.
  • Rectify inaccurate or incomplete data.
  • Erase your data (“right to be forgotten”).
  • Restrict the processing of your data in certain cases.
  • Object to processing based on legitimate interest.
  • Portability: receive your data in a structured format or transfer it to another controller.
  • Withdraw consent at any time when processing is based on consent.

To exercise these rights, please send a written request to the contact email above, including your full name, a copy of your ID or equivalent document, and the specific right you wish to exercise. If you are not satisfied with the response, you may lodge a complaint with the Spanish Data Protection Agency (AEPD) or the relevant supervisory authority in your country.

7. Security Measures

NEX Digital Solutions applies appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These include:

  • Encryption (TLS/SSL) during transmission.
  • Access control and permissions.
  • Secure backups.
  • Data access restricted to authorized personnel.
  • Regular internal audits and security reviews.

In the event of a personal data breach, and if it poses a risk to users’ rights and freedoms, Nextaur will notify the Spanish Data Protection Agency within 72 hours and, where appropriate, inform affected users.

8. Cookies and Similar Technologies

The website uses cookies and similar technologies (e.g., pixels, local storage) to enable functionality and analyze usage. Users can configure their browser to reject all or some cookies. Detailed information is available in the Cookie Policy.

9. Links to Third-Party Websites

The platform may contain links to external websites. Nextaur is not responsible for the content or data protection practices of those websites.

10. Changes to This Privacy Policy

Nextaur reserves the right to modify this policy at any time to adapt it to legal updates, case law, or operational changes. Any significant updates will be clearly communicated on the platform or directly to users.

This Privacy Policy complies with the EU General Data Protection Regulation (GDPR – Regulation (EU) 2016/679) and the Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).